Information We Collect
We may collect personal information from you, meaning information about you that can uniquely identify you such as your name, email address, and mailing address, if you choose to provide us with such information.
In addition, when you visit the Site, we may collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party website analytics tools (such as Google Analytics) that collect information about user traffic on the Site. In addition, we may include single pixel .gifs, also called web beacons, in emails we send. The information we may collect by automated means may include, but is not limited to, the following:
information about the devices you use to access the Internet (such as the IP address and the type of the device, operating system, email client, and web browser);
dates, times, and duration of visits to the Site (including whether you are a repeat or first time visitor);
information about when you open our emails and links you follow; and
information regarding actions taken on the Site (such as page views and site navigation patterns).
You may create audio and video recordings using a camera in connection with our mobile applications. Such audio and video recordings are stored on your camera and/or in the associated iOS app. We do not have access to these recordings unless you send them to us. If you need to return a camera you have purchased from us please erase or remove the camera’s microSD memory card prior to return.
How We Use the Information We Collect
We may use the information we obtain about you to:
provide products or services you request;
understand your needs and interests and tailor the Site and our products and services accordingly;
respond to your questions and comments and provide customer support;
communicate with you about our products and services and our offers, events, and promotions;
operate, evaluate, and improve our business and the products and services we offer;
comply with applicable legal requirements and industry standards.
In addition to the uses described above, we may use the information collected through automated means to identify visitors and measure the performance of our email campaigns. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Information We Share
We sometimes use third party service providers to perform specific business functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, if you order products on the Site, we may provide shipping companies with personal information such as your name, mailing address, email address, and phone number in order to deliver products to you.
We offer you the following choices about what information we collect from you and how we communicate with you:
Cookies. Most browsers allow you to turn off the use of browser cookies by changing your specific browser settings. Please note, however, that without cookies you may not be able to take full advantage of all of the Site’s features.
Marketing Emails. If we have sent you a marketing email, you may choose not to receive additional marketing emails from us by following the unsubscribe instructions contained in each email.
Web Analytics. You may opt-out of the aggregation and analysis of data collected about you on our Site by our web analytics vendor by visiting and downloading and installing the Google Analytics Opt-out Browser Add-on.
Accessing and Correcting Your Information
You may send us an email at to request access to, correct, or delete any personal information that you have provided to us.
Children Under the Age of 13
The Site is not directed to, and Seizure Alert Australia does not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at .